Case Management Assistant
Expert Back-Office Support for Law Firms starting at $13/hr
Our Case Management Assistants streamline medical record management, handling affidavits, LOPs, and subrogation tasks for personal injury law firms. With direct integration into your team, our experts ensure you stay organized and compliant.
Case Management Assistant
Expert Back-Office Support for Law Firms starting at $13/hr
Our Case Management Assistants streamline medical record management, handling affidavits, LOPs, and subrogation tasks for personal injury law firms. With direct integration into your team, our experts ensure you stay organized and compliant.
What our Case Management Assistants do for your law firm
Our Case Management Assistants act as an extension of your team, helping law firms manage medical records, billing, and legal documentation. Here’s how they contribute to your legal operations.
Obtaining Medical Records and Affidavits
Our assistants handle the ordering and acquisition of medical bills, medical records, and 18.001 medical and billing affidavits on behalf of your clients. This crucial step ensures that you always have accurate documentation ready when needed.
Managing Letters of Protection (LOPs)
We take care of sending Letters of Protection (LOPs) to the appropriate parties at your direction, ensuring your clients receive necessary care without immediate payment concerns.
Records Management to your needs
From the outset of a case, we obtain hospital, ER, and urgent care medical records. Once treatment is complete, our staff will obtain bills a second time to ensure any necessary adjustments have been made.
Lien and Subrogation Management
When treatment is complete, our staff will send lien-subrogation letters to hospitals, Medicare/Medicaid, and private insurers as needed, confirming the existence of liens or rights to subrogation.
Why Choose Us?
Our back-office legal staffing services have been trusted by law firms for over a decade. Here’s why we are the best fit for your firm’s case management and medical record needs.
+10 Years of experience:
With over a decade of experience in medical and legal back-office staffing, we understand the nuances of both industries, ensuring smooth, accurate operations.
Monthly Operations Reporting:
We provide monthly reports to keep you informed of all actions taken on your cases, including updates on medical record acquisition, affidavits, and subrogation efforts.
Direct Integration:
Our Case Management Assistants work as a seamless part of your legal team, providing personalized service that aligns with your firm's operations and needs.
Reliability and Compliance
Our team ensures strict adherence to legal and medical protocols, making sure you have the necessary documentation and protections in place.
Why Choose Us?
Our back-office legal staffing services have been trusted by law firms for over a decade. Here’s why we are the best fit for your firm’s case management and medical record needs.
+10 Years of experience:
with over a decade of experience in medical and legal back-office staffing, we understand the nuances of both industries, ensuring smooth, accurate operations.
Monthly Operations Reporting: We provide monthly reports to keep you informed of all actions taken on your cases, including updates on medical record acquisition, affidavits, and subrogation efforts.
Direct Integration with Your Team: Our Case Management Assistants work as a seamless part of your legal team, providing personalized service that aligns with your firm's operations and needs.
Reliability and Compliance:
Our team ensures strict adherence to legal and medical protocols, making sure you have the necessary documentation and protections in place.
Feedback from our clients
Office manager | Integrative Medical
Since 2022, OrthoServ has partnered with HRMD when we were exploring offshore operations beyond our captive operations India. We wanted to be in Colombia to address the multi-lingual and cultural affinity needs of our clients' patient populations. In addition, Colombia being near-shore also offered us the option with clinical resources with experience in servicing US patients hand-on. HRMD was a natural fit, not only because of the location choice but also its strong domain expertise at a leadership level of healthcare. Our journey has been a true partnership where we feel that our team in HRMD is just a natural extension of OrthoServ. Their management has also stepped in to ensure that their staff on our account are empowered to work as per our organizational needs.
Managing Partner | OrthoServ Management Services LLC
Here Are Some Frequently Asked Questions
A Letter of Protection allows your client to receive medical care while delaying payment until after their case settles. Our Case Management Assistants ensure that these letters are sent to the necessary medical providers on your behalf.
Yes, our team handles lien and subrogation management, sending letters to hospitals and insurers to verify the existence of liens or subrogation rights after treatment is completed.
We follow strict HIPAA guidelines and maintain confidentiality agreements with all our staff to ensure that your client’s personal information is secure.
Yes, we offer monthly reports detailing all actions taken, from medical record retrieval to subrogation letters, so you are always informed of the progress.
We love HRMD! The staff is so helpful, friendly, and communicative! The teamwork mentality and consistent work they put forth help make our clinic successful!!