Learn about
Our Services!
We have the processes to help any medical practice, in all specialties: Anesthesiology, Family medicine, Internal medicine, Neurology, Obstetrics and Gynecology, Ophthalmology, Pediatrics, Physical medicine and rehabilitation, Preventive medicine, Psychiatry, Surgery, Urology, and Pain Management.
Learn about
Our Services!
We have the processes to help any medical practice, in all specialties: Anesthesiology, Family medicine, Internal medicine, Neurology, Obstetrics and Gynecology, Ophthalmology, Pediatrics, Physical medicine and rehabilitation, Preventive medicine, Psychiatry, Surgery, Urology, and Pain Management.
PATIENT CALLS
Our Customer Care team will receive patient calls and provide general information, schedule appointments, create new patient charts, and send paperwork.
- Customer care calls.
- New patient’s first appt.
- Scheduling, canceling, confirming, and re-scheduling appts.
- Med refills.
- Pharmacies inquiries.
PATIENT CALLS
Our Customer Care team will receive patient calls and provide general information, schedule appointments, create new patient charts, and send paperwork. We provide: customer care calls, new patient’s first appointment, scheduling, canceling, confirming, and rescheduling appts, med refills, pharmacies inquiries.
INSURANCE
Our Insurance Specialists provide accurate and timely verification of patient insurance and appropriate compliance with insurance, provider, and facility, ensuring that the patient insurance information is up to date and coverage benefits are clear before accessing treatment. Also, we complete timely and accurate identification and submission of prior authorization requests to the insurance, interact with insurance agents, medical staff, and other departments as necessary, to request documentation about the process and advise providers about insurance guidelines and protocols. We offer: Verifications (Benefits & Coverage), PreAuthorizations (All types of services), Referrals: PCP or Insurance (OV), LOP – Auto claims & WC, Financials: Fees
BILLING
Our healthcare billing specialists will help you take care of all the aspects of the revenue cycle. They will take care of reviewing progress notes, submiting claims, work down your unpaid charges, handling appeals, posting insurance and patient payments, all to produce great results for your organization. We offer: Demographic and Charge Entry, Claim Review & Scrubbing, Electronic & Paper Claim Submission, Clearinghouse Rejection Corrections, Insurance & Patient Payment Posting, Denial Management & Complex Appeals, Patient Statement Generation, Inbound Billing Call Management, Regular Meetings & Reports to Clinic Administration.
INSURANCE
Our Insurance Specialists provide accurate and timely verification of patient insurance and appropriate compliance with insurance, provider, and facility, ensuring that the patient insurance information is up to date and coverage benefits are clear before accessing treatment. Also, we complete timely and accurate identification and submission of prior authorization requests to the insurance, interact with insurance agents, medical staff, and other departments as necessary, to request documentation about the process and advise providers about insurance guidelines and protocols.
- Verifications (Benefits & Coverage)
- PreAuthorizations (All types of services)
- Referrals: PCP or Insurance (OV)
- LOP – Auto claims & WC
- Financials: Fees
Billing
Our healthcare billing specialists will help you take care of all the aspects of the revenue cycle. They will take care of reviewing progress notes, submiting claims, work down your unpaid charges, handling appeals, posting insurance and patient payments, all to produce great results for your organization.
- Demographic and Charge Entry.
- Claim Review & Scrubbing.
- Electronic & Paper Claim Submission.
- Clearinghouse Rejection Corrections.
- Insurance & Patient Payment Posting.
- Denial Management & Complex Appeals.
- Patient Statement Generation.
- Inbound Billing Call Management.
- Regular Meetings & Reports to Clinic Administration.
